FAQ

* HOW DO I PLACE AN ORDER?

From our Homepage or in Collections select the items you are interested in, then Select color or size if applicable, and click ADD TO CART. When you are finished shopping, select CHECKOUT. Once your order is complete and your payment information is received, your selections will be shipped to you in 1 or 2 business days. You will be notified as to the expected shipping date and tracking number information.

 

* WHAT IS YOUR PRIVACY POLICY?

Happy Pawsies does not share your information with any other company for any reason. From time to time you may receive "Special Customer" offers from us. View our Privacy Policy.

 

* HOW SECURE IS SHOPPING ONLINE WITH HAPPY PAWSIES?

All online transactions take place through arod.paytr.com, You can pay safely thanks to the SSL certified payment page and PCI-DSS compliant infrastructure. Security is our primary concern, and we have the most up to date security protection available.

 

* WHAT IS YOUR SHIPPING POLICY?

We offer the following shipping options:

  • Standard Shipping: 10-15 business days

For more details Please go to our Shipping Policy.

 

* WHAT IF I NEED TO RETURN AN ITEM?

Happy Pawsies wants you to be satisfied with your order. We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To start a return, you can contact us at oguziscan@happy-pawsies.com. For more details Please read our our Refund Policy.